1. Introduction
Welcome to DesignAura. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you must not use our services.
2. Services
DesignAura offers graphic design services including but not limited to custom logos, social media templates, print designs, and more. The scope of each service is defined in the respective product description and agreement.
3. Ordering and Payment
Order Process: To place an order, select the desired product or service, provide necessary details, and complete the payment process.
Payment Methods: We accept various payment methods including credit/debit cards and online payment systems.
Pricing: All prices are listed on the website and are subject to change without notice. The price applicable is the one displayed at the time of purchase.
4. Deliverables and Deadlines
Delivery Time: Estimated delivery times will be provided at the time of order. While we strive to meet deadlines, we are not liable for delays due to unforeseen circumstances.
Revisions: Depending on the service purchased, revisions may be included. Additional revisions beyond the included amount may incur extra charges.
5. Intellectual Property
Ownership: Upon full payment, you will receive rights to use the final design as agreed upon. DesignAura retains the right to showcase the design in our portfolio and promotional materials.
Licensing: You are granted a non-exclusive, non-transferable license to use the designs for your intended purpose. Any unauthorized use or reproduction is prohibited.
6. Refunds and Cancellations
Refund Policy: Due to the custom nature of our services, we do not offer refunds once the design process has started. Refunds may be considered on a case-by-case basis and are at our sole discretion.
Cancellations: Orders can be canceled before the design process begins. Once work has commenced, cancellation may not be possible, and any fees paid are non-refundable.
7. User Responsibilities
Accuracy: You are responsible for providing accurate and complete information for your order. DesignAura is not liable for errors or delays caused by incorrect information provided by you.
Use of Designs: You agree to use the designs provided by DesignAura in accordance with the terms of the license granted and not to infringe upon the intellectual property rights of others.
8. Limitation of Liability
DesignAura is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the amount paid for the specific service or product in question.
9. Changes to Terms
DesignAura reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Canada.
11. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
DesignAura
Email: helpdesk@designaura.shop
